Our dedicated team is here to assist you every step of the way. Whether you have questions, need assistance, or want to report an issue, we’re just a call or click away.
- Customer Service Team: You can reach our local customer service team by calling 904-289-1000. They are available to provide personalized support and address any questions you may have.
- Live Chat: Visit our website at iqfiber.com and find the “Live Chat” feature located in the lower right corner of the page. Our knowledgeable local representatives are ready to chat with you in real-time and provide immediate assistance.
- Media Inquiries: IQ Fiber welcomes news media inquiries and works to quickly respond to journalists. Reporters, editors, writers, and journalists please contact our Director of Communications: Christina Cush at christina.cush@iqfiber.com.
- Construction Inquiries: For any inquiries related to our construction process, please visit the Construction page on our website. There, you’ll find a convenient form where you can submit your questions or concerns. Our construction team will respond promptly to address your inquiries.
For direct communication with our construction coordinators, you can also find their contact numbers listed below:
| Build Area | Construction Coordinators | Phone Number |
|---|---|---|
| San Pablo & Jax Beach | Shaun Hewett | (904) 738-2077 |
| Orange Park, Fleming Island & Mandarin | Antonio La Santa-Diaz | (904) 776-6601 |
| Anastasia Island & Ponte Vedra Beach | Elyse Goode | (904) 832-5114 |
| Fernandina Beach & Oceanway | Scott Mandell | (904) 570-2943 |
| Arlington & Ft. Caroline | Danny Cobb | (352) 850-6500 |
| Gainesville | Jeff White | (904) 738-2116 |
| Gainesville | Cody Bryan | (352) 890-1883 |
We’re here to help! At IQ Fiber, we are committed to providing exceptional customer service and support. If you have any questions or need assistance, please don’t hesitate to reach out to us.