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Add “Upgrade Internet” to Your Hurricane Prep List: Stay Connected with IQ Fiber

September 27, 2024

Hurricane season is upon us in a big way, and while you’re stocking up on…

Image of neighborhood with wifi coverage

Customer Spotlight: Scott Perry – IQ Fiber’s First User

February 1, 2024

IQ Fiber's first customer ended up being the perfect person to demonstrate the massive capabilities…

Two fans watching a football game while connected to fiber-optic internet

The Ultimate Guide to Streaming NFL Games

September 15, 2023

Whether you're a die-hard Jacksonville Jaguars fan or root for another NFL team, you don't…

neighborhood with wifi symbols floating over houses

Make Back-to-School Easy with Fiber

August 10, 2023

The back-to-school season is upon us once again. As we gear up for the new…

What is IQ Fiber? Company expanding across North Florida

June 20, 2023

JACKSONVILLE, Fla., June 19, 2023 – Have you seen signs in your area that a…

IQ Fiber Achieves an 85 Net Promoter Score for Q1 of 2023

April 27, 2023

IQ Fiber is making waves in the fiber-optic internet industry! To measure and improve our customer…

IQ Fiber is Building the Fiberhood!

April 5, 2022

Have you noticed IQ Fiber trucks and vans driving around your neighborhood and are wondering…

Overcome the Internet Service Blues By Demanding More Choice

July 6, 2021

Consumers win when companies compete. But why isn’t there more choice when selecting an internet…

Frequently Asked Questions

The internet is the heartbeat of the modern home. We’ve come to rely on it for work, education, entertainment, and shopping. Fiber is the best solution to provide internet because it is:

FAST — 1000 mbps (1G) of speed with fiber internet is about 20 times faster than standard cable. Your time is valuable, so don’t waste it waiting for your internet to load!
RELIABLE — IQ Fiber provides dedicated bandwidth directly to your home, so your speeds don’t dip during peak traffic hours or as more neighbors join the Fiberhood.
SYMMETRICAL — Only fiber has symmetrical upload and download speeds so no matter what you’re doing, you can get it done quickly.
FUTURE-PROOF — Fiber cables are more lightweight, durable, and resilient than copper. Its bandwidth capacity far exceeds what any home requires, so we’ll grow with you as technology changes in the future.
SUSTAINABLE — Traditional cable uses about 12 times more energy than fiber. It generates less heat and is made from more sustainable materials.

Symmetrical speeds are when upload and download speeds are equal. Older mediums like cable and DSL are asymmetrical, meaning you aren’t able to upload data as quickly as you can download it. When your speeds are symmetrical it means video calls work better, video games play faster, and your photos upload in an instant.

Fiber-optic networks are built to transmit data through a thin fiber glass strand using pulses of light. Because each strand is dedicated to each home, there is no sharing of bandwidth between neighbors. In addition, fiber-optic networks need very little electrical power to operate. The data is transmitted at the same speed to the home as it is away from the home with very little lag. Fiber-optic networks are the fastest and most reliable home internet technology available today.

5G is a form of wireless broadband delivered using nearby cell towers while fiber-optic internet is connected directly to your home. FTTH (fiber to the home) connections provide dedicated bandwidth while a 5G shares bandwidth with your neighbors. Though 5G wireless is great for mobile devices when you aren’t home, fiber-optic is much faster and more reliable to use for the many connected devices within your home.

Yes. In most cases you will be able to keep your existing services. However, once you move to our services, you’ll have enough speed and bandwidth to manage all your services over the internet. It’s also easy to move to a voice-over-internet-protocol (VOIP) service like Google Voice or Vonage where you can keep your phone number. You always have the option to remove your home phone altogether in favor of using your cell exclusively instead. Most national security monitoring companies offer “cut the cable cord” services with faster response times than a landline can offer.

Add “Upgrade Internet” to Your Hurricane Prep List: Stay Connected with IQ Fiber

Customer Spotlight: Scott Perry – IQ Fiber’s First User

The Ultimate Guide to Streaming NFL Games

Make Back-to-School Easy with Fiber

What is IQ Fiber? Company expanding across North Florida

IQ Fiber Achieves an 85 Net Promoter Score for Q1 of 2023

IQ Fiber is Building the Fiberhood!

Overcome the Internet Service Blues By Demanding More Choice

Frequently Asked Questions

What’s so special about fiber-optic internet?

What is a symmetrical internet connection?

How does fiber-optic internet work?

How is fiber different from wireless 5G? Is it better?

Can I keep my existing TV, phone, and security services?