IQ Fiber is making waves in the fiber-optic internet industry! To measure and improve our customer experience, we distributed an email to customers requesting feedback to generate a Net Promoter Score (NPS) and the results are telling! A Net Promoter Score is a metric used to measure customer satisfaction and is scaled between -100 and […]
Construction to begin in early March 2023 JACKSONVILLE, Fla., Feb. 27, 2023 – IQ Fiber, Northeast Florida’s only local residential fiber-optic internet service provider, announces it will soon deploy its 100% fiber-optic network in Neptune Beach, Florida. The investment to connect the city’s residents is estimated at more than $10 million and complements IQ Fiber’s […]
Jacksonville’s only local residential internet service provider launches public Wi-Fi at Jack Russell Park in Atlantic Beach. JACKSONVILLE, Fla., February 8, 2023 – IQ Fiber, Northeast Florida’s only local residential fiber-optic internet service provider, and the City of Atlantic Beach announce the launch of Northeast Florida’s only purpose-built, free, high-speed, outdoor Wi-Fi network in a […]
$36 million expansion to include Anastasia Island and Fernandina Beach JACKSONVILLE, Fla., Jan. 30, 2023 IQ Fiber, Northeast Florida’s only local residential fiber-optic internet service provider, announces it has launched network deployment projects in Anastasia Island in St. Johns County and Fernandina Beach in Nassau County. Design and engineering work is complete and construction of […]
Jacksonville’s only local residential fiber internet provider now serving customers in Atlantic Beach and San Marco. JACKSONVILLE, Fla., Dec. 13, 2022 – IQ Fiber, Northeast Florida’s only local residential fiber-optic internet service provider, has activated its fiber-to-the-home (FTTH) network in Atlantic Beach. The $12.5 million network deployment began earlier this year and is now serving its first […]
Take Control of Your Content with IQ Fiber IQ Fiber empowers our customers to choose exactly what streaming services they want to pay for – and nothing else. Cut ties with cable and simplify your bill by making the switch to streaming. Step 1: Decide what content you want from thousands of great […]
Company to invest $45 million as it expands to Jacksonville Beach, Beauclerc, Mandarin, Town of Orange Park, Fleming Island JACKSONVILLE, Fla., Sept. 15, 2022 – IQ Fiber, Northeast Florida’s only local residential fiber-optic internet service provider, announces it is bringing its 100% fiber-optic network to Jacksonville Beach, Beauclerc, and Mandarin along with its first projects […]
Did you know that 94% of renters rank internet as an important amenity? With increasing bandwidth demands of streaming, gaming, video conferences, and multiple devices all online at once, the existing copper-based internet in the community bogs down when everyone hops online, mainly because it’s a shared connection, splitting the bandwidth among residents. Fiber optic […]
Internet is now the fourth utility in every home After gas, water and electricity, we all depend on the internet to stay productive. It helps us connect to each other, work, learn, play, and entertain. A strong internet connection is now more important than ever, and will only become more important in the future as […]
Southside location is base for management, engineering and customer service JACKSONVILLE, Fla., May 20, 2022 – IQ Fiber, Northeast Florida’s only local residential fiber-optic internet service provider, officially opened its Jacksonville headquarters with an event held Thursday, May 19 as the company moves forward with its fiber-to-the-home network deployment. IQ Fiber moved to the space […]
The internet is the heartbeat of the modern home. We’ve come to rely on it for work, education, entertainment, and shopping. Fiber is the best solution to provide internet because it is:
Symmetrical speeds are when upload and download speeds are equal. Older mediums like cable and DSL are asymmetrical, meaning you aren’t able to upload data as quickly as you can download it. When your speeds are symmetrical it means video calls work better, video games play faster, and your photos upload in an instant.
Fiber-optic networks are built to transmit data through a thin fiber glass strand using pulses of light. Because each strand is dedicated to each home, there is no sharing of bandwidth between neighbors. In addition, fiber-optic networks need very little electrical power to operate. The data is transmitted at the same speed to the home as it is away from the home with very little lag. Fiber-optic networks are the fastest and most reliable home internet technology available today.
5G is a form of wireless broadband delivered using nearby cell towers while fiber-optic internet is connected directly to your home. FTTH (fiber to the home) connections provide dedicated bandwidth while a 5G shares bandwidth with your neighbors. Though 5G wireless is great for mobile devices when you aren’t home, fiber-optic is much faster and more reliable to use for the many connected devices within your home.
Yes. In most cases you will be able to keep your existing services. However, once you move to our services, you’ll have enough speed and bandwidth to manage all your services over the internet. It’s also easy to move to a voice-over-internet-protocol (VOIP) service like Google Voice or Vonage where you can keep your phone number. You always have the option to remove your home phone altogether in favor of using your cell exclusively instead. Most national security monitoring companies offer “cut the cable cord” services with faster response times than a landline can offer.