IQ Fiber Launches 5 Gigabit Service

Jacksonville’s fastest internet provider adds new speed choice to enable the fastest upload and download speeds available in North Florida

JACKSONVILLE, Fla., Oct. 18, 2023 – IQ Fiber, North Florida’s only locally based residential internet service provider, has officially launched its 5 GIG internet service plan. The plan includes whole-home Wi-Fi service that uses Wi-Fi 6E technology to deliver multi-gig bandwidth throughout the home. IQ Fiber’s was recently ranked the fastest, most responsive and most reliable internet speeds in Jacksonville by Ookla® Speedtest® for Q3 2023.

IQ Fiber eliminates the frustrations customers typically experience with legacy internet providers and there is no cost for professional installation, no contracts, no equipment fees and no data caps or speed throttling. The 5 GIG product has been in limited deployment since September and is now available across the entire IQ Fiber network.

IQ Fiber’s 5 GIG plan is $125 a month providing North Florida residents with unmatched speed and value. The new 5 GIG service enables customers to run dozens of connected devices at the fastest possible speeds. Symmetrical download and upload speeds are up to 5 gigabits per second to and from the home which is 125 times faster than cable-based internet. IQ Fiber’s 100% fiber-optic network provides near 100% reliability and uptime, allowing customers to work, learn and stream with confidence.

“The average consumer now has more than 25 devices connected to their home network,” said Ted Schremp, CEO of IQ Fiber. “This new 5 GIG service allows each of those devices to connect at the fastest possible speeds, while supporting the explosive growth in demand for internet bandwidth.”

IQ Fiber has activated more than 700 miles of fiber-optic network in North Florida including networks in Clay, Duval, Nassau and St. Johns Counties and recently launched construction in Gainesville and Alachua County.

IQ Fiber’s 100% fiber-optic network allows customers to use the internet for more things at once without compromise. With IQ Fiber’s purpose-built modern network, customers receive the benefits of more responsive and reliable speeds throughout the day.

IQ Fiber offers simple month-to-month rates with no fees, surcharges or surprise price increases. IQ Fiber delivers symmetrical speeds along with whole-home Wi-Fi service and a simple app to manage the ever-growing number of Wi-Fi devices in the home.

About IQ Fiber

IQ Fiber is North Florida’s only local fiber-optic internet service provider and is ranked the fastest internet provider with the most reliable and most responsive internet speeds in Jacksonville by Ookla® Speedtest® for the period June through August 2023. Headquartered in Jacksonville, IQ Fiber is transforming the residential broadband market by offering a 100% fiber-optic network with a stress-free guarantee: no contracts, hidden fees, or data caps. Its network is supported by live, local customer service. IQ Fiber is focused on rapidly expanding its residential fiber network across Alachua, Clay, Duval, Nassau and St. Johns Counties. For more information, visit www.iqfiber.com.

Frequently Asked Questions

The internet is the heartbeat of the modern home. We’ve come to rely on it for work, education, entertainment, and shopping. Fiber is the best solution to provide internet because it is:

FAST — 1000 mbps (1G) of speed with fiber internet is about 20 times faster than standard cable. Your time is valuable, so don’t waste it waiting for your internet to load!
RELIABLE — IQ Fiber provides dedicated bandwidth directly to your home, so your speeds don’t dip during peak traffic hours or as more neighbors join the Fiberhood.
SYMMETRICAL — Only fiber has symmetrical upload and download speeds so no matter what you’re doing, you can get it done quickly.
FUTURE-PROOF — Fiber cables are more lightweight, durable, and resilient than copper. Its bandwidth capacity far exceeds what any home requires, so we’ll grow with you as technology changes in the future.
SUSTAINABLE — Traditional cable uses about 12 times more energy than fiber. It generates less heat and is made from more sustainable materials.

Symmetrical speeds are when upload and download speeds are equal. Older mediums like cable and DSL are asymmetrical, meaning you aren’t able to upload data as quickly as you can download it. When your speeds are symmetrical it means video calls work better, video games play faster, and your photos upload in an instant.

Fiber-optic networks are built to transmit data through a thin fiber glass strand using pulses of light. Because each strand is dedicated to each home, there is no sharing of bandwidth between neighbors. In addition, fiber-optic networks need very little electrical power to operate. The data is transmitted at the same speed to the home as it is away from the home with very little lag. Fiber-optic networks are the fastest and most reliable home internet technology available today.

5G is a form of wireless broadband delivered using nearby cell towers while fiber-optic internet is connected directly to your home. FTTH (fiber to the home) connections provide dedicated bandwidth while a 5G shares bandwidth with your neighbors. Though 5G wireless is great for mobile devices when you aren’t home, fiber-optic is much faster and more reliable to use for the many connected devices within your home.

Yes. In most cases you will be able to keep your existing services. However, once you move to our services, you’ll have enough speed and bandwidth to manage all your services over the internet. It’s also easy to move to a voice-over-internet-protocol (VOIP) service like Google Voice or Vonage where you can keep your phone number. You always have the option to remove your home phone altogether in favor of using your cell exclusively instead. Most national security monitoring companies offer “cut the cable cord” services with faster response times than a landline can offer.

Frequently Asked Questions

What’s so special about fiber-optic internet?

What is a symmetrical internet connection?

How does fiber-optic internet work?

How is fiber different from wireless 5G? Is it better?

Can I keep my existing TV, phone, and security services?